Vacancy caducado!
- Prompt and timely processing of supplemental accident, health and life claims accurately within deadlines
- Follow required department procedures and guidelines to ensure compliance with HIPAA, legal and insurance laws and regulations, and state specific policy and benefit contract provisions
- Phone correspondence with medical facilities, providers, policyholders, and agents
- Review medical records and various documentation to analyze and apply policy benefits, limitations and exclusions
- Back up phone support for the department's Call Center Unit as needed
- Assist with various department functions, projects, and assignments as directed
- Must have a high level of quality focus on providing excellent customer service
- Ability to process a high volume of claims efficiently and accurately
- Critical problem solving, decision making, and analytical skills
- Excellent verbal, communication, and written skills
- Strong organizational and research skills
- Must be detail oriented, have ability to work well under pressure, and handle multiple tasks with deadlines
- Works well independently
- Team player
- Reliable and predictable attendance of your assigned shift
- Ability to work Full-Time and/or Part-Time based on the specific position for which you are applying.
- Minimum of five years prior phone/customer service and office experience
- Previous experience in a Claims service environment preferred
- Medical terminology/medical office background desirable
- Bilingual skills a plus
Vacancy caducado!