Regional Vice President, Inside Sales

This is an exciting opportunity to join A Place for Mom to lead a team of Inside Sales Managers who manage a remote team of Welcome Advisors (WAs).  Welcome Advisors (WAs) are inside sales representatives, who operate in a call center environment, responsible for delivering initial consultations with families on senior care options, referring senior living communities and homecare agencies that match their needs, and passing on high quality details about the family search to our community customers and follow-up sales teams. This role requires a combination of analytical and sales skills, a commitment to delivering a seamless consumer experience, and the ability to work cross functionally with other divisions within our organization to maximize outcomes and drive company success.Supervise assignment of salesforce compensation, targets and other sales incentivesDrive sales to achieve move-in goals each month and quarter for inside phone sales teamManage and lead team to deliver funnel metrics that meet or exceed expectations, utilizing multiple reports in multiple systemsLead and support Regional Manager Team that are the direct leaders to each WA region teamDirect the evolution of sales territories as the sales teams growMonitor and analyze sales performance; support sales management in achieving goalsOversee sales reporting accuracy and distributionRecommend revisions to existing reports and assist in the development of new reporting tools as neededBuild salesforce growth scenarios and work closely with senior management to refine long-term strategic plansCoordinate sales forecasting, planning, and budgeting processes with Finance and HRHelp manage/resolve customer complaints directly and in coordination with customer account teamsManage customer relations including conference brand calls, webinars, and customer meetingsHire, recruit, train and coach Regional Managers and Welcome AdvisorsManage HR issues (LOA, Exits, New Hires etc.)Work with all departments on implementing new systems, programs, process/protocol changes and test pilotsCollaborate with the development team to implement new sales technology featuresCollaborate with the learning and development team on sales team training material and implementationQuarterly overnight travel required for divisional and organizational sales meetings, with additional local travel to visit our community customers in the market