Customer Service Assistant

Job DescriptionSwift 7 Consultants is seeking a highly motivated and detail-oriented Customer Service Assistant to join our growing team in Cincinnati. The ideal candidate will serve as the primary point of contact for clients, delivering exceptional service and ensuring smooth communication between internal teams and external stakeholders.ResponsibilitiesHandle incoming inquiries via phone and email in a professional and timely mannerProvide accurate information regarding company services and client accountsAssist with scheduling appointments, processing requests, and maintaining customer recordsCoordinate with internal departments to resolve client concerns efficientlyFollow up on open issues to ensure client satisfactionSupport daily administrative tasks as needed