Job Description:
We are seeking a motivated and dedicated Customer Service Representative to join our team. This position is ideal for individuals who are passionate about helping others and providing outstanding customer service. As a Customer Service Representative at Reebot Staff, you will be the first point of contact for our clients and customers, ensuring their needs are met efficiently and professionally.Responsibilities:Respond to customer inquiries in a timely and professional manner via phone, email, or chat.Provide product and service information to customers, addressing concerns and troubleshooting issues.Resolve customer complaints and escalate issues to appropriate departments when necessary.Maintain accurate customer records and document interactions in our system.Collaborate with team members to improve customer service processes and customer satisfaction.Follow company policies and procedures to ensure a consistent, high-quality service experience.