Junior Account Representative

Job DescriptionWe are currently seeking a detail-oriented and motivated Junior Account Representative to join our growing team in Charlotte, NC. The successful candidate will work directly with senior representatives and clients to ensure accurate account management and top-tier service delivery.ResponsibilitiesAssist in managing client accounts and maintaining accurate recordsCommunicate with clients to address inquiries and resolve issues in a timely mannerSupport account managers with reports, documentation, and data entryCoordinate with internal departments to ensure efficient service deliveryMonitor account performance and help identify areas for improvementParticipate in regular team meetings and training sessionsMaintain a high level of professionalism and confidentiality