Account Representative

Job DescriptionWe are seeking a results-driven Account Representative to join our growing team in Charlotte, NC. This role is ideal for a motivated professional who enjoys client interaction, strategic problem-solving, and managing a portfolio of accounts. The successful candidate will play a key role in maintaining customer satisfaction and expanding client relationships.ResponsibilitiesManage and develop relationships with existing clients and identify new opportunitiesServe as the main point of contact for assigned accountsUnderstand client needs and provide tailored property solutionsCollaborate with internal departments to ensure customer expectations are metTrack and report account performance and client feedbackIdentify upsell and cross-sell opportunitiesMaintain accurate records using internal systems and reporting toolsResolve client issues in a timely and professional manner