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Job DescriptionExpert knowledge of OpenShift Container Platform 4Experience with Application Deployment within OpenShiftWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements
Expert knowledge of OpenShift Container Platform 4
Experience with Application Deployment within OpenShift
Experience managing and resolving technical issues and escalations Providing technical oversight which may include:
Implementing a technical prerequisites checklist for the Client to completeValidating the technical prerequisites have been completed by the ClientDetermining Client technical readiness for engagementResolving technical issues and escalationsManaging the engagement's technical scope and adjust as necessaryWorking with Client and Red Hat Customer Experience and Engagement (CEE) for:Submitting and as necessary, escalating Red Hat product issuesSubmitting Red Hat project requests for enhancements (RFEs)Submitting Red Hat Support ExceptionsManaging technical executive communications to facilitate decision making and technical progress statusConducting workshops and/or informal mentoring discussions for:Answering technical questions prior to the engagement in order to better prepare Client personnel for the impending engagementFilling any engagement relevant Client technical knowledge gapsFacilitating on demand architectural decision making nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.