Shop Foreman / Team Lead Automotive Technician -
Infiniti of Charlotte
INFINITI of Charlotte is looking for a highly motivated and experienced Shop Foreman/Team Lead Automotive Technician to join the premier service team. Candidates who thrive in a fast-paced environment, possess exceptional technical expertise, and are dedicated to providing superior customer service are encouraged to apply.
About Infiniti of Charlotte
INFINITI of Charlotte is known for its commitment to exceptional customer service and state-of-the-art facility. As Charlotte's only INFINITI Certified Service Center, it uses advanced technology and employs expertly trained technicians. The team is dedicated to being the best in the Carolinas and fostering a supportive, professional, and positive work environment.
The Ideal Candidate
The ideal candidate will be a natural leader with a strong background in automotive repair, preferably in a luxury brand setting. Problem-solving abilities, excellent communication skills, and a commitment to maintaining high standards of quality and efficiency are essential. The candidate will also mentor and guide a team.
Responsibilities
Responsibilities include leading and supervising the technician team, conducting quality control on repairs, and optimizing workflow and scheduling. Diagnosing complex technical issues and providing guidance to the team, addressing and resolving operational challenges, interacting with customers to explain repairs and provide estimates, enforcing safety protocols, and fostering team collaboration are also responsibilities. Staying updated on industry trends is also important.
Qualifications
Required qualifications include proven experience as an Automotive Shop Foreman or similar leadership role, and strong technical knowledge in diagnosing and repairing automotive systems. Excellent communication and interpersonal skills, strong organizational and time management abilities, and exceptional problem-solving skills are necessary. Proficiency with diagnostic equipment, a commitment to exceptional customer service, and a valid driver's license with a clean record are also required. Must have ASE/ Nissan/ Master technician status.
What's Offered
A competitive compensation package and excellent benefits are offered, including medical and dental insurance, paid time off, and a 401(k) plan. A 5-day work week, closed on Sundays, is offered for work/life balance. Opportunities for Infiniti Certification Training, employee discounts, a fun team environment, and opportunities for career advancement and training are also available. The company has a supportive management team focused on employee growth.
Ready to Drive Your Career Forward?
Passionate and experienced automotive technicians ready to take on a leadership role are encouraged to apply. Join Infiniti of Charlotte and become part of a family that values innovation, community, and excellence.
Please contact:
Jonathan (JJ) King
Service Director
Infiniti of Charlotte
9103 E. Independence Blvd
Matthews, NC 28105