We are currently looking for a Front Desk Receptionist to join our amazing TEAM
Position Summary: Responsible for the front desk in the lobby at the PACE center. Greet all participants, families and visitors that enter the center with complete customer service skills. Provide guidance and direction to all participants, families, and visitors. Assist with the check-in of participants as they arrive with identification process and when they leave. Answer the telephone, screen, and direct calls, take and relay messages and schedule appointments as requested by the Operation Director, Clinic personnel. Monitor security system access alarms, call bell alarms and cameras. Prepare and process routine correspondence, file and store records for efficient retrieval. The Receptionist will assume independent work projects whenever possible in support of the operations of the Center. Receptionist also responsible for reporting identified safety issues such as hazardous environment.
Basic Qualifications
Education/Training/Certifications:
High school graduate or equivalent.
Business school preferred or related secretarial experience
Strong Computer literacy required.
Skill(s):
Computer literacy; Microsoft applications, typing skills, appropriate language skills.
Ability to learn and utilize computer software programs adopted by the PACE center.
Sound organizational skills; ability to multitask and accomplished assignments within established timeframes.
Ability to work independently with minimum supervision.
Able to establish and maintain effective working relationships with participants, co-workers, medical staff, and the public.
Ability to communicate clearly and effectively.
Ability to react calmly and effectively in emergency situations
Ability to work effectively with culturally, economically, and educationally diverse populations.
Strong Customer Service skills with all encounters.
We provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
8 hour shift
Monday - Friday
NO Weekends
40 hours
Responsibilities
Greet all participants, families and visitors that enter the center with complete customer service skills
Provide guidance and direction to all participants, families, and visitors
Assist with the check-in of participants as they arrive with identification process and when they leave
Answer the telephone, screen, and direct calls, take and relay messages and schedule appointments as requested by the Operation Director
Monitor security system access alarms, call bell alarms and cameras
Prepare and process routine correspondence, file and store records for efficient retrieval
The Receptionist will assume independent work projects whenever possible in support of the operations of the Center
Receptionist also responsible for reporting identified safety issues such as hazardous environment