Creating new team of CSRs serving Internet Service Providers. Inbound and outbound customer relations work, including bill inquiries, construction, scheduling; mostly CSR work, some lead gen.
Ideal candidate will have:
- A proven record of success in customer service
- 2+ years of experience in the call center industry
- Strong communication and interpersonal skills
- Knowledge of Internet service pricing or able to learn
- A customer-service-focused mindset
This position requires on-site attendance. Boomers, retirees, and especially veterans welcome!