Botiwalla is inspired by the tea and kabab houses - known as Irani cafes - of Chef Meherwan's childhood, as well as the grills - sigris - that pop up on the streets of India late at night, serving grilled meats and flatbreads to hungry revelers.
We are so humbled and proud that our restaurant group has received seven James Beard nominations,a Zagat award, and a growingnumber of notable publications, including Bon Appetit, Food & Wine, Southern Living, USA Today, and one of Oprah's Favorite Things.
If this sounds like a team you’re interested in joining - one that provides extraordinary hospitality and changes the perception of Indian cuisine in America - we're currently accepting applications for Front of House Team Members at our brand new Botiwalla location Downtown! Pay is weekly and averages $22/hr - $25/hr.
Position Summary: This role takes on all guest interactions as the first point of contact to guide our guests through the menu, answer questions, and make sure they have a mindblasting experience. You'll work the register, run food, pack orders, make drinks, chat with guests, and maintain our vibrant and lively dining room.
Responsibilities:
Be warm, friendly, and accommodating - providing exceptional service and hospitality for all guests
Thoroughly memorize our menu and walk guests through what and how to order when they have questions
Take customer orders accurately and efficiently while handling cash and credit card transactions
Create a welcoming environment by maintaining cleanliness and organization of the dining room
Prepare and deliver food and drinks to tables, making sure to check in with guests and ensure satisfaction by addressing any concerns or complaints
Always go the extra distance for the comfort and happiness of our customers
Requirements:
Prior experience in a restaurant environment or customer service related field ispreferred
Follow all company policies and procedures, e.g., dress code, punctuality, and professional attitude
Provide customers with MINDBLASTING hospitality
Be a reliable and supportive team player
Preserve and embrace company culture of compassion, integrity, generosity, and respect
Benefits:
Medical, dental, vision, disability, dependent care FSA, and supplemental life insurance (full-time team members)
Company paid life insurance (full and part-time team members)
Equitabletip-share program
Flexible work schedules
Paid sick days
Free shift meals
Employee discount on merch, Spicewalla products, and all of our other restaurant locations in Asheville, Charlotte & Atlanta
Cash advance program
Opportunity to apply to annual staff trip to India after 1 year of employment
Giving back is at the heart of Chai Pani Restaurant Group's mission. We make a difference when and where we can - from our partnership with an educational non-profit in Mumbai; to feeding the homeless with dignity in our communities; and within our own walls, offering competitive pay, schedules, and benefits that support work-life harmony. We hope you’ll join our team and be a difference-maker too.
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