Job Details

ID #46177267
Estado Carolina del Norte
Ciudad Asheville
Tipo de trabajo Permanent
Salario USD TBD TBD
Fuente Robert Half
Showed 2022-10-03
Fecha 2022-10-02
Fecha tope 2022-11-30
Categoría Etcétera
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Help Desk Analyst

Carolina del Norte, Asheville, 28806 Asheville USA

Vacancy caducado!

Description

You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, we encourage you to apply to this Help Desk Analyst position. Located in Asheville, North Carolina, the Help Desk Analyst opportunity is a long-term contract / temporary to hire role.

Responsibilities

- Contribute IT support for productivity software, operating systems, and a variety of other applications used internally

- Reply and follow up on technical help tickets submitted via phone, email, and walk-ups

- Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

- Independently investigate and implement solutions to technical issues

Requirements

- Ability to recognize, evaluate, and resolve problems effectively

- Familiarity with basic networking concepts

- Experience in user administration and bug fixing in a client server environment

- Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

- Foundational knowledge in Comptia A+

- Experience with Microsoft Windows

- Comprehensive knowledge of Call Center Customer Service

- Deep understanding of Ticketing System

- Customer service experience preferred

- IT support ticketing system experience desired

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Vacancy caducado!

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