Desktop Support Analyst

Description We are in search of a Desktop Support Analyst to become a part of our team in the Healthcare industry. This position provides a short-term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for addressing and resolving a backlog of tickets, assisting with restoring them to a manageable level and interacting with various technologies and systems.Responsibilities: Tackle a backlog of system tickets, striving to restore them to a manageable level Utilize Active Directory for managing user accounts and access rights Handle support and troubleshooting for Apple Devices used within the organization Engage with Backup Technologies to ensure data security and integrity Oversee the maintenance and repair of computer hardware as required Implement Configuration Management procedures for system consistency Coordinate the deployment of new systems and software across the organization. industryRequirements Proven experience in the Healthcare, Hospitals, or Social Assistance industry Demonstrated proficiency in Active Directory Extensive knowledge and experience with Apple Devices Proficiency in Backup Technologies Strong understanding of Computer Hardware Prior experience with Configuration Management Expertise in managing and executing Deployments Excellent problem-solving skills and ability to multitask Strong communication skills, both written and verbal Ability to work collaboratively in a team environment Bachelor's degree in Computer Science or a related field, or equivalent experience Ability to maintain confidentiality and adhere to HIPAA guidelines Willingness to participate in ongoing detail oriented development and training Flexibility to work outside of normal business hours as needed Ability to lift and move computer equipment as necessary. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .