Customer Service
Receive purchase orders / online orders / called in orders from the customers
Review the item(s) ordered and make sure QuickBooks has the current prices in the system
Type up sales order
If necessary, purchase items from vendors to complete the customers’ orders.
Many orders are credit card orders. Complete the credit card payments prior to shipping
Accounts Receivable
Invoicing
Submitting invoices and tracking information to the customer
Contacting customers regarding payments that are due / past due
Deposits Checks will come in the mail
The CPA will contact you regarding payments received
Compare deposits from customers to customer invoice(s)
Removing the customers invoices from the open receivables file and recording payment
Record the payments from the customers into QuickBooks
Depositing funds into the bank account
Purchasing
Order items from the vendors to full fill the customers’ orders / and or order for stock
If the order is a Drop Shipment, complete the necessary paperwork.
If the order is a freight shipment, when the item is ready to ship, arrange transportation and complete the necessary paperwork
Most of the purchasing is tied with the customers orders.
When shipped – complete the customers invoicing and tracking information
Payables
Receive bills from the vendors.
If the invoice is a drop shipment, invoice the customer as above.
Compare the Vendors invoices with the purchase order to verify if the order is shipped complete
Verify the price on the invoice corresponds with the purchase order price.
Enter the payable into Quickbooks
Filing
Assist CPA with information as requested