Why Mayo ClinicMayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.ResponsibilitiesThe Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.Health Unit Coordinator positions are located at both the Methodist Campus and Saint Marys Campus in Rochester, MN. Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units.These specialty areas and schedule options will be discussed at the time of interview.Internal applicants - please include your three most recent performance appraisals.QualificationsHigh school diploma or equivalent is required.Preferred experiences and skills:
Proficiency in computer systems with strong keyboarding skills, including experience with Windows-based applications, LAN usage, and internet/intranet navigation.
Successful completion of a Health Unit Coordinator (HUC) post-secondary program or possession of HUC Certification is highly preferred.
One year of professional experience in a healthcare setting.
Working knowledge of Electronic Health Record (EHR) systems and familiarity with basic medical terminology.
Exceptional customer service, interpersonal, and organizational skills.
Ability to adapt effectively to dynamic and unpredictable situations in the patient care environment.
Commitment to maintaining certifications and licensure in accordance with departmental requirements.
Exemption StatusNonexemptCompensation DetailExperience and tenure may be considered along with internal equity when job offers are extended.; $21-16 - $29.85 / hourBenefits EligibleYesScheduleFull TimeHours/Pay Period40-80Schedule DetailsVariable schedule including days/evenings/nights and either 8 and/or 12-hour shifts - available schedule options will be discussed during interviewWeekend ScheduleVariable shifts including every, every other, or every third weekendInternational AssignmentNoSite DescriptionJust as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)Affirmative Action and Equal Opportunity EmployerAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.RecruiterJeff EigenheerEqual opportunityAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.