TheComputerStore in Brooklyn, NY is seeking a technicians assistant with strong sales and customer communication skills, to be in charge of incoming work orders, and communicate with clients updated status on service ticket. Individual must be comfortable around technology and a good communicator.
Cellphone repair experience a plus.
Responsibilities.
-Recommend products and solutions to walk-in customers. building repeat business through customer satisfaction.
-Maintain store standards and upkeep throughout the day
-Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email
communication.
-Maintain a cash till, handle customer transactions and maintain the department by ensuring a clean work area is maintained
and inventory is accurately tracked.
Company Description.
TheComputerStore opened in 2010 and has since been dedicated to helping the community with their technological needs. Our store is stocked with computers, cell phones, and printer accessories. We service and repair computers and cell phones. Additionally, the store also features a business center with computer kiosks and printing services.