Busy office in Staten Island looking for a polite, pleasant, and reliable customer service representative/administrative assistant to join our team. You must be able to work with Apple/Mac computer and operating systems, and have a working knowledge of Word, Excel and Outlook. Knowledge of CRM Software; House Call Pro, a Plus
Job duties include but are not limited to:
Heavy phone coverage of 5 lines
The ability to multi-task and complete project on time
Follow up with customers and vendors
Customer Service Skills are key. You will be speaking to customers daily, answering calls, scheduling appointments and taking accurate messages
Requirements
Minimum 2 Years College
Knowledge of Apple/Mac Computer operating system a MUST
HVAC/Plumbing/General Contracting/Electrical/Home Improvement Office experience a Plus but not mandatory
Minimum of 3-5 years’ experience