We are seeking a dynamic and proficient Bilingual Administartive Assistant/ Enrollment Coordinator to join our team, supporting our programs.The ideal candidate will possess a great personality, exceptional administrative skills, communication skills, and a warm phone presence to effectively engage with parents and facilitate their enrollment experience. This role requires flexibility and a willingness to travel to different sites for compliance, tours and events.
Responsibilities:
- Manage leads and inquiries to ensure timely responses and follow-ups, including making outbound calls to leads.
- Serve as the first point of contact at the reception, providing a welcoming atmosphere for families.
- Foster parent engagement and retention through effective communication and relationship-building strategies.
- Assist in operational and compliance tasks to maintain program standards.
- Handle various administrative duties, including email management and calendar organization.
- Open and sort mail, ensuring important correspondence is prioritized.
- Create and deliver presentations to showcase program offerings to potential families.
- Upload and manage documents related to enrollment and compliance.
- Provide miscellaneous support for special projects as needed.
- Coordinate tours for prospective families at various sites, traveling as necessary to ensure seamless experiences.
- Organize events and training sessions, managing logistics and participant communication.
- Support meetings by ensuring staff are informed of schedules and prepared with necessary materials.
- Order food and refreshments for meetings, ensuring a comfortable environment for staff.
Qualifications:
- High school diploma or equivalent.
- Bilingual in Spanish and English, with excellent verbal communication skills.
- Previous sales experience is a plus, enhancing parent engagement efforts.
- Knowledge of childcare practices and early childhood education is beneficial.
- Proficient in Microsoft Office Suite and Google Workspace.
- Willingness to learn and adapt to new processes.
- Must be willing to undergo clearance by the Office of Children and Family Services (OCFS), which includes completing a physical and undergoing fingerprinting.
Additional Information:
- This is an office-based position must be willing to work from different locations as needed.
- Current working hours are from 10 AM to 2 PM, with occasional Saturdays for conducting tours.
- Opportunities for training and growth are available.
- The current pay rate is $18 per hour, with weekly pay.
Please submit your resume if you are interested in this exciting opportunity. We look forward to meeting you and discussing how you can contribute to our mission of enriching the lives of children and their families!