Basic Purpose of this job:
Schedules patients for appointments with the doctors and checks patients in and out at the time of the visit by performing the following duties.
Duties and Responsibilities
Treat patients with respect and sensitivity and exhibit behavior which projects a caring and compassionate attitude.
Answer phone calls and direct them to the appropriate person. Prioritize emergency calls and forward to appropriate personnel immediately.
Take messages from patients and forward to a Medical Assistant (M.A.) for handling. Forwards messages requesting medication refills to the M.A. for processing.
Schedule appointments.
Greet patients and check them in for their appointment.
Scan and upload patient intake forms and insurance cards to patient’s medical record. Instruct patient on the forms to be completed and signed. Collect co-pay. Enter patient and insurance information into the system.
Spanish speaking preferred