We are seeking a motivated and personable Dental Treatment Coordinator to join our team. The Dental Treatment Coordinator plays a crucial role in our practice by assisting patients in understanding and accepting treatment plans while ensuring exceptional patient care and satisfaction. This position requires excellent communication skills, a compassionate approach to patient care, and the ability to effectively sell treatment plans to patients. As a Dental Treatment Coordinator, you will work closely with our dental team to coordinate appointments, discuss treatment options, and provide financial arrangements to patients.
Responsibilities:
Engage with patients to discuss treatment options and answer any questions or concerns they may have.
Present treatment plans to patients in a clear and concise manner, emphasizing the benefits and importance of recommended procedures.
Collaborate with dentists and other team members to create customized treatment plans tailored to each patient's needs.
Coordinate appointment scheduling and follow-up procedures to ensure timely and efficient treatment delivery.
Provide financial arrangements and payment options to patients, including bonuses based on sales achievements.
Maintain accurate patient records and documentation related to treatment plans and financial transactions.
Assist with administrative tasks as needed, including answering phone calls, scheduling appointments, and managing patient inquiries.
Must Have:
Previous experience in sales or customer service, preferably in a dental setting.
Previous experience working in a dental office setting is required
Excellent communication skills, both verbal and written
Must be bilingual in English and Spanish
Prior experience working as a Treatment Coordinator in a dental practice.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with patients.
Ability to work independently and collaboratively in a fast-paced environment.
Benefits:
Paid Time Off: Enjoy a generous paid time off policy to recharge and maintain a healthy work-life balance.
Bonuses Based on Sales: Earn additional income through cash bonuses based on your sales performance, rewarding your dedication and salesmanship.
Dental Benefits: Receive complimentary dental care for yourself, ensuring optimal oral health and wellness.
On-the-Job Training: Benefit from ongoing on-the-job training and professional development opportunities to enhance your skills and knowledge in dental treatment coordination and sales techniques.
Office Schedule:
Mon: 8:15a – 6:00pm
Tues: 8:15a – 6:00pm
Thurs: 8:15a – 6:00pm
Fri: 8:15a – 6:00pm
Sat 8:15am – 3:00pm