Job Title: Floor Manager
Company: The Hudson Restaurant
Location: 348 Dyckman Street
About Us:
The Hudson Restaurant is a premier waterfront dining destination renowned for its inviting atmosphere. Nestled on the banks of the Hudson River, we pride ourselves on delivering exceptional experiences to every guest who walks through our doors. With a commitment to excellence and a passion for hospitality, we strive to create memorable moments that keep our patrons coming back time and time again.
Job Description:
We are seeking a dynamic and experienced Floor Manager to join our team. As a pivotal member of our management staff, the Floor Manager plays a crucial role in ensuring the smooth operation of our restaurant. From overseeing daily operations to fostering a positive work environment, the ideal candidate will possess a unique blend of leadership skills, industry knowledge, and a dedication to delivering unparalleled guest satisfaction.
Responsibilities:
Lead by example, setting the standard for exceptional service and professionalism
Supervise and support front-of-house staff, including servers, hosts/hostesses, and bartenders
Coordinate with the kitchen team to maintain efficient flow of service and uphold food quality standards
Monitor and manage dining room reservations, ensuring optimal table turnover and guest satisfaction
Handle guest inquiries, concerns, and feedback in a prompt and professional manner
Train, mentor, and develop team members to enhance their skills and foster a culture of excellence
Maintain cleanliness and organization throughout the restaurant, adhering to health and safety standards
Collaborate with management to develop and implement strategies for improving overall performance and profitability
Qualifications:
Previous experience in a supervisory or management role within the hospitality industry
Strong leadership abilities with a focus on team building and staff development
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and colleagues at all levels
Proven track record of delivering high-quality service and exceeding guest expectations
Solid understanding of restaurant operations, including scheduling, inventory management, and cost control
Ability to remain calm and composed in fast-paced environments, with a keen eye for detail
Flexibility to work evenings, weekends, and holidays as needed
Benefits:
Competitive salary
Opportunities for advancement and professional growth
Employee discounts
Positive and supportive work environment
If you are passionate about hospitality and possess the skills and experience to excel in this role, we would love to hear from you. Join us at The Hudson and be a part of a team committed to creating unforgettable dining experiences. Apply now with your resume and cover letter outlining your qualifications and why you would be the perfect fit for this position. We look forward to welcoming you to our team!