The Host/Hostess is to welcome and warmly greet guests on arrival, answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes. This position is to perform the above duties in a friendly & courteous manner while maintaining a smooth flow throughout the restaurant.
MUST HAVE HIGH VOLUME & OPENTABLE EXPERIENCE FOR CONSIDERATION
RESPONSIBILITIES
Must be able to share knowledge with guests
Greet all guests promptly and graciously upon arrival
Answer telephone and respond to guests' inquiries in a professional manner
Assist servers, food-runners or bartenders as necessary
Communicate special requests and needs of guests with staff and managers
Complete additional tasks at the request of a manager along with End of Shift Responsibilities
Maintain and clean front desk area at all times
Open front door for guests entering or leaving the restaurant
Record guest name and number of people in party when immediate seating is limited
Attend to guest and party when tables become available
Provide guests with estimated wait time, while always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests
MINIMUM QUALIFICATIONS
A minimum of 2-3 years of experience in high-volume fine dining restaurant
Excellent verbal & telephone skills to be able to communicate clearly & effectively with guests
Excellent oral communication & interpersonal skills required
Must be a team player & demonstrate organizational skills
Ability to stand for long periods of time
Knowledge of Resy & Micros preferred
Must have Open Availability (AM & PM) & be able to work on weekdays, weekends, & holidays