Cocktail Server duties and responsibilities
Provide excellent customer services
Greet customers and present menus
Make suggestions based on their preferences
Take and serve food/drinks orders
Up-sell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Deliver checks and collect payments
Coordinating with kitchen staff and ensuring timely delivery of services
Providing assistance and ensuring optimal customer satisfaction
Cocktail Server requirements and qualifications
3 years of experience as a Restaurant/Cocktail Server
Experience with developing constructive working and interpersonal relationships with
colleagues and customers
3 years of experience with cash register and any ordering information system
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skills
Active listening
Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.
Customer-centric
High school diploma; food safety training will be considered a plus