Mia’s Bakery is looking for a friendly, polished, and reliable Hostess to join our front-of-house team. We’re a fast-paced, high-volume bakery and café known for our custom cakes, desserts, and exceptional service. This role is ideal for someone who thrives in a customer-facing environment and can remain calm and organized under pressure.
Responsibilities:
Greet customers warmly upon arrival and manage the seating process
Answer basic customer questions and guide them to the correct service line (table service, takeout, or online pickup)
Manage the waitlist during busy periods and communicate estimated wait times
Keep the entrance and host station clean and organized
Communicate with servers, baristas, and managers to ensure smooth service flow
Occasionally assist with to-go orders or help run food during peak times
Requirements:
Excellent communication and interpersonal skills
Friendly and professional demeanor
Must be punctual, dependable, and comfortable multitasking
Prior hospitality or customer service experience preferred
Flexible availability including weekends and holidays
Details:
Part-time and full-time positions available
Shifts typically range between 7AM–10PM depending on the location
Competitive hourly pay based on experience
Locations in Brooklyn and the Upper East Side