We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Responsibilities:
-Welcome guests to the venue
-Provide accurate wait times and monitor waiting lists
-Manage reservations
-Escort customers to assigned dining or bar areas
-Provide menus and announce Waiter/Waitress’s name
-Greet customers upon their departure
-Coordinate with wait staff about available seating options
-Maintain a clean reception area
-Cater to guests who require extra attention (e.g. children, elderly)
-Answer incoming calls and address customers’ queries
-Assist wait staff as needed
Requirements:
-Previous work experience as a Host/Hostess or Waiter/Waitress
-Understanding of restaurant etiquette
-Familiarity with health and safety regulations
-Experience in managing reservations
-Demonstrable customer-service skills
-Excellent communication skills (via phone and in-person)
-Strong organizational skills with the ability to monitor the entire dining and bar area
-Availability to work in shifts as needed
-High school diploma; hospitality certification is a plus