We are seeking a polished, professional, and guest-focused Maitre d’ / Floor Manager to join our team. The ideal candidate will be passionate about hospitality, excel at creating memorable guest experiences, and be confident in leading floor operations with energy and grace.
Responsibilities
Greet and engage guests with warmth, professionalism, and attention to detail
Manage reservations, seating flow, and waitlist to maximize guest satisfaction and table turns
Oversee and support front-of-house staff to ensure seamless service and high standards
Anticipate and resolve guest concerns with discretion and poise
Communicate effectively with the bar, kitchen, and management teams to ensure smooth operations
Uphold brand standards for hospitality, cleanliness, and service quality
Qualifications
Previous experience as a Maitre d’, Floor Manager, or in a high-volume, guest-facing leadership role preferred
Familiarity with Resy or OpenTable reservation systems (preferred, but not required)
Strong interpersonal and communication skills, with a natural ability to lead and motivate staff
Professional appearance and demeanor, with a focus on creating a welcoming guest environment
Ability to multitask and remain calm in a fast-paced environment
Flexibility to work evenings, weekends, and holidays as needed
What We Offer
Competitive pay based on experience
Training and support for the right candidate—willing to train the perfect fit
Growth opportunities within an established and respected hospitality group
A collaborative, professional, and guest-focused work environment
How to Apply: Please send your resume and a brief cover note highlighting your hospitality experience and why you’d be a strong fit for this role.