Job Details
Tulum Taco and Tequila Restaurant Group is growing and is looking to add a qualified manager to our team. This position will be based out of our Baldwin location. Come join our team where there are many opportunities for growth. Candidates must have a strong work ethic and will help us set and maintain the highest standards of service and professionalism.
Key Responsibilities:
The Manager will be expected to be actively involved in the day to day of the operation including presence on the floor during service. Responsible for the daily operations and provide professional leadership and training systems to all FOH staff members. This individual will be highly involved with service standards and guest experience.
Manage day to day operations during scheduled shifts that include daily decision making, employee support and guest interaction while upholding standards, food quality and cleanliness
Maintain operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements
Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with guests
Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; and reporting issues to appropriate stakeholders
Oversee all disciplinary action related to hourly and exempt employees
Quickly resolve service quality issues and ensure guest satisfaction at all times
Help interview, hire, and train new staff members to join the team
Conduct pre-shift meetings on a daily basis
Provide attentiveness and excellent service to VIP guests
Prepare and execute daily pre-shifts
Advise executive management on any negative developing trends, along with action plan
Directly oversee all Front-of-House service during operations including, but not limited to service staff and hosts
Support and maintain an on-going training program for existing staff; keep manuals and information updated
Qualifications:
Must have previous experience
Excellent interpersonal and verbal communication skills
Team-orientated and positive attitude
Strong communication skills a must
Must be able to stand, walk, and/or sit for long periods of time and have the ability to lift and carry up to 50 lbs
Full-Time Availability A Must
Certification in Nassau Food Protection License a plus
We offer many opportunities for growth and development for those who show long-term commitment to their role.
To Apply:
Submit your resume and make sure to include what position you are applying for.
About Tulum Taco and Tequila
Tulum Taco and Tequila is a New hospitality group rooted in collaboration and innovation, founded by restaurateur Nicolas Geeraerts. We create moments that move people by using food, beverage, hospitality, and design.
Nicolas Geeraerts is an accomplished restaurateur with years of National and NYC experience working with the industry’s greatest professionals. For the past 15 years, Nicolas has built a stellar reputation garnishing industry wide recognition and multiple accolades.
To learn more about our company, please visit www.tulumta.co
Tulum Taco and Tequila is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.