Happier is looking for professional Baristas who are passionate about the art of Hospitality to join our team. You will work with guests to ensure they are comfortable during their time at the venue.
The ideal candidate will quickly be able to adapt to the brand, values, and culture of the company, evoking passion and excitement for the process in all involved while providing an upbeat and positive client and team experience. Because we are a small team, we all wear many hats and are happy to roll up our sleeves and lend a hand whenever needed. Can-do attitudes and respectful, inclusive outlooks are greatly valued and expected of all team members.
This role is for 365 Canal Street, New York, New York or 161 Water Street, New York New York
Responsibilities:
Prepare and serve a variety of coffee and tea beverages, following established recipes and quality standards.
Greet and interact with customers in a friendly and professional manner, taking orders, and answering questions about menu items.
Operate espresso machines, grinders, and other equipment to brew and prepare beverages. Regularly clean and maintain equipment to ensure quality and safety.
Have a comprehensive understanding of the menu, including ingredients, flavors, and brewing techniques, to assist customers in making choices.
Accommodate customer preferences and special requests, such as adjusting the strength of coffee, milk alternatives, and flavor additions.
Prepare and serve light food items, pastries, and snacks as needed.
Maintain a clean and organized workspace, including cleaning and sanitizing countertops, utensils, and equipment.
Monitor inventory levels of coffee beans, syrups, milk, and other supplies, and restock as necessary.
Ensure that each beverage meets the company's quality standards and consistently delivers an excellent taste.
Work as part of a team, communicate effectively with coworkers, and assist colleagues during peak hours.
Requirements:
Strong interpersonal skills with a passion for providing exceptional customer service.
Accurate and precise in following recipes and preparing beverages.
Ability to handle a fast-paced environment, juggling multiple orders and tasks.
Capable of standing for extended periods and performing repetitive tasks.
Effective verbal communication and active listening skills when interacting with customers and colleagues.
Willingness to work varying shifts, including early mornings, evenings, weekends, and holidays.
Proficient in basic math for cash handling and order processing.
Understanding of hygiene and safety standards for food and beverage preparation.