DescriptionLead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The role is both a challenge and an opportunity due to the variety of projects, project locations and the variety of stakeholders. The Candidate should indicate the following key requirements:
The skills to anticipate regulatory and approval processes as well as critical path workflow to ensure positive project momentum. Also, a good to fully informed understanding of typical infrastructure systems.
Understanding Project Management Methodology focusing on risks to project delivery which includes identifying and forecasting project issues with the objective to mitigating risk.
Vendor Management: the ability to analyze and interpret service agreements and contracts with professional engineers. Understand conditions of leases with respect to construction, facilities design, and impact of economic and local contracting issues related to construction.
Skill in communicating project requirements, project status, and issues relating to project delivery. This would include soft skills such as verbal communications as well as hard skills associated with the ability to produce supporting documentation that is clear and concise.
Time Management: Various stakeholders and leadership are remotely located. The role would require communicating as necessary to coordinate remotely as well as across time zones.
The position provides the opportunity to assist in project development from “end to end”. As part of the team the Candidate will drive procedural processes and compliance controls and may be expected to act as the primary point of authority on governance and accountability for projects.
The role may include the following:
Project inception: Assist in procurement of the AE and construction teams to perform scope related to existing conditions assessments, programming, feasibility studies, and budgeting. Tracking and coordination of regulatory submissions, bidding, construction, and project closeout documents.
Project Documentation: Generating and maintaining the overall Project Plan developed in tandem with various stakeholders and the Program Director. Assist the Director to guide the projects through American Express’ internal compliance processes and meet with stakeholders on a continual basis to ensure project stakeholder understanding.
Process Optimization: Facilitating communications among and between various stakeholders by providing the necessary document framework to support alignment of Project status and delivery. Leading the projects through external stakeholders’ processes.
Vendor Management: Ensure the consultant partners deliver, are responsive, and comply with program, applicable guidelines, codes, and standards and meet established schedule, and budget targets. Helping manager vendors to think strategically.
Coordination with Procurement: Manage the RFP and competitive bid process with stakeholders (mainly the procurement team) and participate in selection of vendors and contract negotiation.
Process Management: enforce protocols to maintain consistency, compliance, and efficiency to ensure projects are completed in accordance with all audit and Amex requirements across various Country requirements. Governance: deliver on procedural processes and compliance controls required by Amex leadership and finance.
Minimum Qualifications
Minimum of 3 years’ experience in Project Management. Project Management (PMP) certificate is a plus.
Minimum of 3 years’ experience with solid understanding of the service infrastructure is essential including understanding how results are driven in a fast-paced, complex operations environment.
Experienced in meeting tight timelines, effectively managing multiple priorities and displaying superior personal accountability, including resilience and commitment.
Ability to work out of hours as is required.
Strong communication skills – written and oral – shown via strong project proposals, updates for LT and stakeholders and ability to quickly tailor communications to various levels within the business.
Excellent relationship management skills with proven ability to influence and negotiate with colleagues and business partners, to deliver desired outcomes without direct authority.
Analytical ability, and the skill to leverage analysis to define strategies and define opportunity areas.
Strong time management, workload prioritization and project management skills.
Ability to collaborate, network and develop strong working relationships across the organization.
QualificationsSalary Range: $80,000.00 to $155,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: ProjectPrimary Location: US-Arizona-PhoenixOther Locations: US-New York-New York, US-Florida-SunriseSchedule Full-timeReq ID: 24020453