Vacancy caducado!
- Project Management of IT infrastructure
- Preparation and review of requirement definition documents for IT Infrastructure projects
- Review of design documents for IT infrastructure projects
- Testing and review of test results
- Review of UAT support, migration/implementation plan
- Budgeting, and project internal approval support
- Derivatives market system support
- Handle user inquiries and execute first-level investigation of system failures
- Escalate incidents to business user team or the system development department
- Creation of system failure reports
- Support for conducting Disaster Recovery test
- Coordinate with the infrastructure development team and operation teams
- Support for System testing (Regression Testing).
- Test environment management and test schedule coordination
- Production release support
- Business level verbal and written communication skills in both Japanese and English are required.
- 3+ years of experience with IT project management.
- BA/BS degree or equivalent practical experience. Bachelor’s degree in computer science, software engineering or a related field preferred but not required.
- Understanding of the concept of I/F Protocols (e.g., SFTP, HTTP, ODBC, MQ, etc.)
- Extensive knowledge of IT infrastructure required to convert the Business Requirement of a project into Functional/Technical Requirements.(e.g., Network [TCP/IP, DNS, DHCP], SAN/NAS storage, Citrix App, VMware, EMC VMAX, VPLEX, LDAP, Azure Active Directory, server resource utilization, etc.)
- Ability to learn and utilize IT tools promptly
- Experience with UNIX server
- An analytical, problem-solving mindset; delivery-focused with a client-centered orientation.
- UNIX server management experience is a plus
- Understanding and experience with scripting languages (e.g., UNIX/LINUX Shell, MS Office VBA) is a plus
- Log analysis experience for troubleshooting is a plus
- Understanding of SQL and experience with data analysis for troubleshooting is a plus
- Basic knowledge of any banking operation such as including FX (Spot, Forward, Option and Swap), Loan is a plus.
- Experience with IT customer support is a plus