ERP/CRM Consultant

Description We are searching for an ERP/CRM Consultant based in New York, New York. As part of our team, you will be focused on providing expert guidance on Workday tasks, troubleshooting issues, and ensuring accurate data entry transactions. This role is a long term contract employment opportunity and requires on-site work five days a week.Responsibilities: Provide training and support to the recruitment team and other teams on Workday processes and transactions, to enhance their understanding and efficiency. Act as the point of contact for all data entry transactions, including setting up new hires, creating and updating job profiles and positions, and entering job requisitions, promotions, salary changes, and organizational changes. Identify and resolve issues related to Workday transactions, ensuring timely solutions to maintain operational continuity. Demonstrate strong change management skills to assist teams in adapting to new processes and updates within the Workday system. Maintain accurate customer credit records and process customer credit applications efficiently. Monitor customer accounts and take appropriate action based on customer inquiries and application status. Requirements Proficiency in Client Side Scripting is mandatory for this role. Knowledge of Cloud Technologies is required. Must have experience working with CRM (Customer Relationship Management). Familiarity with ERP - Enterprise Resource Planning is crucial. The candidate should have a strong understanding of Microsoft tools and platforms. Experience with AB Testing is necessary for this position. Proficiency in API Development is required. The candidate should have a deep understanding of Business Process Functions. Must be able to create and understand Business Requirement Document. Experience with Configuration Management is crucial for this role. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .