Pod Hotel Brooklyn is looking to fill a Bell / Door person position.
Job Responsibilities:
As a Bell / Door person, you will be working with our team to ensure that all guests are shown to their room while assisting with their luggage, explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities. As a bellman maintaining the designated station in the lobby, staying alert to be easily summoned to the fronts, while greeting guests in a friendly and courteous manner.
Ensure the best first impression of the hotel for all guests and visitors by treating all individuals in a warm, professional, and respectful manner that will make them want to come back and stay at the hotel again and again.
Transport guest luggage from the point of arrival at the hotel to their assigned room.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Perform other reasonable job duties as requested by Manager, Supervisor, or other team members.
Job Requirements:
Superior interpersonal and communication skills required
Must be willing and able to work flexible hours including opening and closing on Fridays, Saturdays, and Sundays, as well as holidays.
The position requires mobility. While performing the duties of this position, the employee is frequently required to sit, kneel, stand, stoop, bend, stretch, communicate, reach, and manipulate objects.
Must be able to bend, squat and lift up to 50 pounds, as well as be able to push and pull carts and luggage weighing up to 100 pounds.
Must be able to stand for extended periods of time.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.