Job Details

ID #54181661
Estado New York
Ciudad New york city
Fuente New York
Showed 2025-07-17
Fecha 2025-07-17
Fecha tope 2025-09-15
Categoría Servicio al cliente
Crear un currículum vítae

Healthcare Customer Support / Patient Access Manager. Growth Opport.

New York, New york city
Aplica ya

Apply here: https://www.talentfair.jobs/l/11

- Patient Access Manager - New York, NY -

Company: Inizio Engage

Job Type: Full Time

Benefits:Medical, Dental, Vision, 401k, Paid Time Off, Parental Leave, Employee Discounts!

Pay: Estimated $55,000 to $100,000 based on online reports

About the Company:

Inizio Engage is a strategic, commercial, and creative engagement partner specializing in healthcare. Their mission is to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need. Recognized as a "Best Places to Work in BioPharma" and a "Certified Great Place to Work."

Your Role:

As a Patient Access Manager, you will be a crucial field-based professional responsible for educating healthcare providers (HCPs) and their staff. You'll guide them through the complexities of product-specific prior authorization, appeals processes, and client referral systems, ensuring patients can access essential support services and medications.

What You'll Be Doing:

Educate HCPs on product-specific prior authorization, appeals processes, necessary forms, and submission procedures.

Guide HCPs on the referral process to the client’s HUB and highlight additional support and resources available.

Collaborate closely with internal partners to identify accounts that would benefit from further education on patient access.

Apply a solid understanding of reimbursement issues across various core classes of trade (Commercial, Medicaid, Medicare, VA, TRICARE, Specialty Pharmacy).

Maintain strict compliance with program business rules, SOPs, HIPAA, and patient privacy regulations.

What You'll Need:

Bachelor’s degree or equivalent experience required.

3+ years of relevant experience in reimbursement and patient access.

"Buy and Bill" experience preferred.

Strong knowledge and understanding of payer reimbursement models (medical and pharmacy), prior authorization, appeal requirements, and appropriate claim submission.

Ability to maintain compliance with program business rules and guidelines.

What's In It For You?

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