Job Details

ID #51905921
Estado New York
Ciudad New york city
Fuente New York
Showed 2024-06-14
Fecha 2024-06-14
Fecha tope 2024-08-13
Categoría Servicio al cliente
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Front Desk

New York, New york city

Vacancy caducado!

Front Desk Job Responsibilities:

Welcome customers and guests in a warm and friendly manner.

Ascertains their purchasing needs.

Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.

Knows all essential aspects of our business operations.

Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.

Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems.

Balances cash drawer by counting cash at beginning and end of work shift.

Monitors lobby and work area determine customer flow.

Responds to customer inquiries and requests in a timely, friendly, and efficient manner.

Facilitates correspondence with customers.

Acts as the site liaison for the services and sales center.

Works collaboratively with other staff, managers, and resources.

[Work Hours & Benefits] Make sure to include information about your working hours and benefits in this location. You can create interest and encourage potential agents to keep reading by describing the expected working conditions or requirements such as flexible schedules, weekend work, and overtime opportunities. Also, be sure to highlight any special benefits that you offer such as uniforms provided, food and beverages provided during shifts, and employee discounts.

Front Desk Agent Qualifications / Skills:

Verbal Communication

Customer Service

Resolving Conflict

Teamwork

Energy Level

Thoroughness

Professionalism

Education, Experience, and Licensing Requirements:

High school diploma, GED, or equivalent (preferred)

Prior industry experience preferred

Familiarity with telephone, office, and point-of-sale software a plus

Contact

347/730/1707

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