Warehouse Distributor seeking motivated Customer Service Representatives to attend to sales for multiple locations, answer customer inquiries, and coordinate dispatch with warehouse. Past sales and customer account maintenance a plus, bilingual a plus. Please send resume and salary requirements.
Duties:
Customer Relationship Management
Respond to product inquires like description, pricing, and in-stock availability by phone or email
Conduct follow-up on account customer balance and collections when necessary
Follow protocol to open and close customer accounts like gathering the proper forms and documentation
Order Fulfilment
Creating orders and sending them to the appropriate warehouse location
Coordinating customer pickup and delivery with dispatch/warehouse team
Tracking product transfers between locations
Clerical Duties
Creating Purchase Orders in the system and in Microsoft Excel
Communication product shortage to management
Perform other duties as required by management