At UL, customers are core, and as a result, all responsibilities will center around improving the customer experience. In the role of Technical Support Specialist, you will play a crucial role in serving our customers. This includes performing the day-to-day support and maintenance of various UL Software products for our global, external customer base, where engagements vary in scope and complexity but include working to investigate and troubleshoot system and configuration issues and providing assistance with configuration requests.
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