Hollister - Key Lead, Mall of New Hampshire

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.What You’ll DoProduct Knowledge & Brand AwarenessBusiness UnderstandingProactive ThinkingAttention to DetailRegister/Point of Sales useAsset ProtectionVisual DisplaysSystem SkillsWork Schedule RequirementsSchedule will vary weekly but should expect to work at least 12-16 hours per week.Required availability on Saturdays and Sundays as well as certain holidays.In addition, during peak timeframes, hours will increase to support the needs of the business.