Job description:
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, ensuring a welcoming environment while efficiently managing administrative tasks. This role requires strong customer service skills and familiarity with dental office procedures, including insurance verification and dental coding.
Job Duties
Greet patients warmly and manage the front desk operations.
Schedule and confirm appointments using Dentrix or similar dental software.
Handle phone systems to answer inquiries, provide information, and assist with patient needs.
Maintain accurate medical records and ensure compliance with HIPAA regulations.
Process patient information, including insurance verification and medical collections.
Collaborate with dental staff to ensure smooth patient flow and high-quality service.
Manage incoming and outgoing correspondence related to patient care.
Team player with other staff members
Requirements:
Previous experience as a Dental Receptionist or in a similar role is preferred.
Proficiency in Dentrix or comparable dental management software is a plus.
Strong understanding of Dental coding, and insurance verification.
Excellent customer service skills with the ability to communicate effectively with patients and staff.
Familiarity with phone systems and handling multiple calls efficiently.
Attention to detail in managing medical records and documentation.
Ability to work in a fast-paced environment while maintaining professionalism.