Discover Cayuga Lake Boat Tours provides recreational lake cruises and educational programs for Finger Lakes residents and visitors. We pursue an “ecotourism” model that generates revenue from visitors to create benefits for our community, in the form of free and lost-cost lake access and educational programs. We seek an outgoing individual, ready to embrace our non-profit mission and support our growing organization by focusing on office efficiency and great customer service.
The Administrative & Communications Assistant will have an opportunity to take on a range of responsibilities over time, and will interact with community members, Finger Lakes visitors, staff and board members. The ideal candidate is flexible, detail-oriented, and a friendly and purposeful communicator. The position is currently part-time, and may grow to become a full time position.
Daily responsibilities will vary seasonally, but may include:
1) General Office Support
Maintaining digital filing systems, including fundraising information systems.
Updating entries and information in databases and spreadsheets.
Assisting with staff schedule and event calendar management.
Working closely with 3-4 other staff. Participating in staff meetings, ensuring that deadlines are met and staff time is well-prioritized.
2) Client Services & Communication
Assisting clients, community members and organizations with program information.
Assisting with booking inquiries, via phone, emails and other digital correspondence and working with standard online booking software (Discover Cayuga Lake uses FareHarbor.)
Responding to organizational partner and board member requests for information.
3) Logistical Support
Drafting and editing letters, reports, and other documents.
Conducting research and compiling information for reports or presentations.
Small contract oversight.
Administrative Assistant Requirements:
Must be 18 and able to provide own transportation to and from a downtown office.
Ability to maintain polite and professional communication via phone, e-mail, and mail.
Familiarity with office platforms, such as Microsoft Office, Google Drive and QuickBooks.
Desirable Skills/Qualifications…
Familiarity with scheduling and virtual phone platforms such as FareHarbor and Grasshopper
Good written communication skills.
Multilingual (Spanish, in particular).
PLEASE NOTE: While Discover Cayuga Lake runs a tour boat on Cayuga Lake, this position will be based in our office location in the Tompkins Center for History & Culture, on the Ithaca Commons.
Equal Employment Opportunity: Discover Cayuga Lake is an equal opportunity, living wage employer committed to maintaining and increasing diversity within our organization and throughout our professional community. Employees are hired based on their merit, ability, experience, and training without regard to race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.