Systems Administrator Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address and phone number) for three professional references, one of which must be supervisory. References will be contacted at the time of invitation to campus interviews.For guaranteed consideration, applications must be received by October 28, 2024.Vacancy Announcement Position Information Campus Title Systems Administrator Department Computing & Information Technology Position Summary This is an exciting opportunity for a new college graduate or someone with experience who wants to grow their skills!Computing and Information Technology at SUNY Geneseo seeks to hire a Systems Administrator to join the Systems & Identity and Access Management group. The system administrator provides support and maintains the endpoint and server infrastructure of the college. They work under the technical direction of the senior systems analyst and director for systems & identity and access management to develop scripts and integrations of the various systems of the college such as Google, Entra ID, Microsoft Graph, identity management, and others. They work at the direction of senior staff with broad technical latitude to ensure reliable and secure foundational servers and services for the college.Summary of Responsibilities
Act as system administrator for multiple servers and services.
Deploy, upgrade, and administer applications, servers, and services.
Ensure infrastructure meets performance, capacity, and uptime requirements.
Manage security of supported services.
Provide integration between supported services.
Provide customer support for services.
Learn and improve skills in related to supported services and operating systems including Oracle Enterprise Linux, Windows Server, Puppet, Entra ID, Powershell, Bash, Azure, Git, JIRA , and others.
Salary: $57,000 – $63,000 commensurate with experience.Flexible hybrid work arrangements may be an option subject to NYS , SUNY , and Geneseo rules, regulations, and policies.Required Qualifications Minimum Qualifications:
Bachelor’s degree in a related field by time of appointment
Demonstrated analysis and problem-solving skills
Demonstrated ability to grow and learn
Ability to troubleshoot complex technical problems involving multiple systems, networking, and services
Excellent communication skills
Demonstrated commitment to fostering a diverse and inclusive working/teaching environment
Ability to work evenings and weekends on an occasional basis to support critical issues and project upgrades
Preferred Qualifications
Experience providing IT customer support.
Windows Server administration experience.
Experience using scripting languages to automate tasks.
Experience using vendor REST APIs to securely share operational data between systems.
License/Certification
Other Skills Required
Supervision Received
This position reports to the Director for Systems & Identity and Access Management. The Systems Analyst works independently under the direction of the director. The director routinely meets 1:1 to provide guidance and direction for their work.Supervision Exercised The Systems Analyst will take a leadership role in managing projects and small teams of colleagues.Posting Details Posting Details Posting Number S380 Number of Vacancies 1 Line # to be filled 00022 Full or Part-time Full-Time Appointment Type Term Anticipated Appointment Start Date Job Posting Date Apply By 10/28/2024 Job Posting Closed Date Open Until Filled Yes Salary $57,000 - $63,000 Special Instructions to Applicant Applicants should be prepared to upload a cover letter and resume. In addition, applicants should be prepared to supply contact information (email address and phone number) for three professional references, one of which must be supervisory. References will be contacted at the time of invitation to campus interviews.For guaranteed consideration, applications must be received by October 28, 2024.About SUNY Geneseo Mission StatementWe are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.VisionWe will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.ValuesThe Geneseo campus community is guided by our beliefs in and commitments to the following values:
Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.
Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.
Belonging: Welcoming a diverse campus community that supports and celebrates
different identities, promotes equity and inclusion, and respects the ideas andcontributions of each individual.
Civic Engagement: Encouraging active participation grounded in self-reflection,
empathy, and an ethical commitment to the common good of our local and globalcommunities.
Sustainability: Building a culture of well-being that integrates and applies principles of
environmental, social, and economic stewardship informed by an understanding of thepast and our obligations to the future.Equal Employment Opportunity/Affirmative Action Employer SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at (585) 245-5020 or email ode@geneseo.edu (ode@geneseo.edu%3Code@geneseo.edu%3E) . Find out more about our Community Commitment to Diversity, Equity, and Inclusion! (https://www.youtube.com/watch?v=0E28zJDeYTU) Background Investigation Statement All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at http://www.geneseo.edu/hr/employment.Clery Statement Applicants interested in positions may access the Annual Security Report( ASR ) for the College at www.geneseo.edu/police. The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at 585-245-5651.NY State Executive Order 161 Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.Quick Link for Postings https://jobs.geneseo.edu/postings/4933 Job Duties/Responsibilities Job Duties/Responsibilities Percentage Of Time 55 Job Duty/ Responsibility Function 1: Deploy, update, and maintain servers and infrastructure
Regularly perform monthly patching of operating systems and appliances.
Handle critical security patching of servers and services as necessary.
Manage appliances and services in line with vendor recommendations and senior systems analyst’s direction.
Manage server monitoring and alerting to provide timely and appropriate alerts to the system teams about the health and remediation of server and service alerts.
Understand how Puppet, Intune, JAMF , and other management tools work and interoperate to manage the systems infrastructure.
Learn and use Git to manage script and infrastructure code.
Beta test new operating systems.
Percentage Of Time 25
Job Duty/ Responsibility
Function 2: Build and deploy new services and infrastructure
As directed by senior systems staff:
Build new servers.
Deploy new services.
Integrate applications and services via APIs.
Percentage Of Time 15
Job Duty/ Responsibility
Function 3: System Support Rotation
Handle Systems Support Duties once every 6 weeks, this involves being the first point of contact for the systems team.
Monitor new HelpDesk requests Server and Endpoint Systems work and assign them to yourself.
Go through any requests Waiting for a response. Document how they are handled if a document does not already exist. Verify existing documents.
Be the first point of escalation for requests to the SES team and determine if you can handle them. If you cannot, be sure to gather additional information and context to pass along to the subject matter expert.
Provide operational support printing, GSuite, Entra ID/Graph.
Handle routine Identity Management functions such as creating and removing accounts.
Deploy new Windows and Linux servers using established procedures.
Percentage Of Time 3
Job Duty/ Responsibility
Function 4: General Requirements and Teams
Follow CIT Policy and Procedures as defined by the Director and CIT Management Team.
Attend CIT department meetings and regularly scheduled functional area meetings.
Post time off to CIT department calendar.
Complete time off and travel requests, etc.
Perform incidental duties associated with day-to-day functions of the offices of Computing & Information Technology, most of which entail front-line interaction with campus computer users, both in person and by telephone.
Resolve computing problems for “walk-in” users.
Answer the telephone and take messages.
Cover for staff absences.
Complete purchase requisitions.
Post, in a timely manner, to the status web page any scheduled changes and down times, outages, and problems when appropriate.
Contribute to publication of technical and informational newsletters, electronic communications, bulletins, and CIT web pages where appropriate.
Contribute to the instruction of training courses for campus computing users and staff where appropriate.
Communicate regularly with colleagues and clients to keep them informed of activities and projects that interest or affect them.
Report regularly to the Director and your area manager on the status of ongoing projects.
Be conscious of CIT’s reputation on campus and work to improve it by effective communication, knowledgeable technical support, and offering new services when appropriate.
Actively participate in CIT strategic planning and assessment processes.
Participate when requested on CIT Project Teams where your expertise is required and/or you have the opportunity to acquire new and relevant skills. Project Team participation may comprise a significant portion of your workload during the life of a given project, and may include specific duties not outlined in this job description. The Director in consultation with other team members will evaluate your work on Project Teams.
Percentage Of Time 2
Job Duty/ Responsibility
Function 5: Professional Development
Participate in the SUNY COA programs by monitoring the mailing list and attending meetings where appropriate.
Share locally developed scripts and processes with the department and community.
Keep technical skills current in areas pertinent to responsibilities.
Attend SUNY and vendor training seminars where appropriate.
Supplemental Questions
Required fields are indicated with an asterisk ().
Will you have earned a Bachelor's degree by the time of appointment?
Yes
No
Can you work nights and weekends on an occasional basis to support critical issues and project upgrades?
Yes
No
This position requires work to be performed on campus up to 50% of the time, with the option for the other 50% to be remote. Do you are agree to work on campus as described?
Yes
No
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Other Document