Job Details

ID #20692567
Estado New York
Ciudad Fanling
Tipo de trabajo Full-time
Fuente SGS
Showed 2021-10-05
Fecha 2021-10-05
Fecha tope 2021-12-04
Categoría Etcétera
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Customer Service Associate/Executive

New York, Fanling

Vacancy caducado!

Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Qualifications

  • High Diploma or above in any subjects
  • 2-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

Additional Information

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available

(Data received will be kept confidential and used for processing application only.)

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