About Us:
Nestled amidst the serene beauty of the Catskill Mountains, Deer Mountain Inn is not just a restaurant and hotel; it's an experience. Our establishment holds the prestigious Wine Level 2 Spectator Award, a testament to our commitment to offering the finest wines. Moreover, our genuine farm-to-table food program sets us apart, ensuring fresh, local, and exquisite meals for our guests.
Key Responsibilities:
- Provide exceptional, personalized service to every guest, ensuring an unforgettable dining experience.
- Display comprehensive knowledge of our menu, including ingredients, preparation methods, and wine pairings.
- Take and relay orders accurately, coordinating with the kitchen and bar staff seamlessly.
- Maintain the highest standards of cleanliness, setting, and organization of the dining area.
- Handle customer inquiries, feedback, and complaints with grace and professionalism.
- Attend regular training sessions and staff meetings to continuously improve service standards.
- Collaborate closely with all team members to ensure smooth operations and guest satisfaction.
Qualifications:
- Previous experience in a high-end dining establishment preferred.
- Experience with high-end wine and craft cocktails.
- Excellent communication and interpersonal skills.
- A genuine passion for hospitality and customer service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Knowledge of POS systems and basic computer skills.
- Flexibility to work nights, weekends, and holidays.
- Understanding of food and beverage safety standards.
Benefits:
- Competitive hourly rate plus tips.
- Staff meals provided.
- Opportunity for growth within the company.
- Employee discount at our establishment.
- Continuous training and development opportunities.
We are committed to creating an inclusive environment for all employees. We value diversity and are an equal opportunity employer.