Network Engineer

Job Description:Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group's Follow the Sun Model ensures that the firm's operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.Network Operations is responsible for managing the global network and security infrastructure. The team performs multiple operational tasks, projects and engineering aspects in routing, load balancing, monitoring and optimizing the network. Network Operations Center (NOC) is the foundation of the Global Network Operations team which provides active monitoring and remediation of incidents, alerts and any infrastructure stability issues. The team is also responsible for automation to quickly identify and resolve issues. As a Network Operations Engineer, you will:Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA's etc.Manage operational network maintenance activities and implement changesProvide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systemsAssist with root cause analysis of incidentsAssist with periodic network reviews and analysisHelp with establishment of operational procedures & support documentationReview, track and update network operations policies, standards and documentationAssist with development of the network management platform adoption, configuration and tuningComplete Daily network checks and operational handover dutiesParticipate in shift rotation coverage