JOB DESCIRPTIONPosition: Billing Clerk Reports to: Director of Data Processing/Office ManagerStatus: Full-time, Hourly Non-exemptPay Rate: $18.00 - $19.25 per hourESSENTIAL FUNCTIONS- include and are not limited to:
Maintain accurate billing records/bookkeeping, process customer billings for assigned area (commercial/residential liquid and HVAC billing).
Provide timely and accurate customer service to internal customers; research and respond to questions/issues related to customer billings as appropriate and when applicable communicate issues to management, account executives and external customers.
Process assigned billings according to contracts and price agreement to ensure compliance.
Prepare related reports to include, but not limited to customer billings.
Remain in a stationary position 90% of the time.
Must adhere to company policies and procedures 100% of the time.
Must be able to work overtime when required
RESPONSIBILITIES- include and are not limited to:
Ensure billing daily/weekly/monthly billing is completed timely
Ensure proper billing of all transactions 100% of the time.
Ensure residential/commercial transactions are processed in a timely fashion.
Conduct periodic billing audits to maintain accuracy in work.
Reports to work with minimal absenteeism or tardiness.
Attend job related training and informational seminars as requested.
Performs all other job-related activities and special projects as assigned such as but not limited to
Annual Customer Price Agreement collation and processing
Payment processing and payment application
Process outgoing mail, use of general office machinery such as postage and folding machines, pick up and or deliver mail to the USPS.
Provide routine support to the fuel card program, new account creation and customer inquiries
Provide routine coverage for corporate receptionist/reception area, greet guests, process/receive shipments, answer multi-line phone system
Provide routine support for the Mirabito gift card and rewards program
QUALIFICATIONS AND SKILLS- include and are not limited to:
Able to complete work with attention to detail and high degree of accuracy
Able to work independently and as part of a team.
Ability to work in Microsoft Office
Exceptional data entry skills
High school diploma
Two years of experience preferred.
Possess valid NYS driver license
Must be able to lift, pull and carry up to 50 pounds.
The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change. (For example, emergencies, and changes in personnel, workload or technical development.)