IT Hardware Technician Professional Services Albany, New York Clifton Park, New York Menands, New York United States United States Apply Description Position at Zones LLC. Position Overview: Term: 3+ Months (High potential for long-term extension) Location: onsite in Albany, NY Hours: Day shift - Mon-Friday 9-5pm ETPay: up to $32/hr commensurate with experience + benefits What you'll do as the IT Hardware Technician The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Install and deploy hardware components.
Install and deploy software applications.
Image and configure machines using SCCM
Structure user workstations.
Transport a work system to a new location.
Switch to a different workstation system.
Alter the end user.
Install additional hardware
Install additional software
Alter the existing hardware configuration
Update installed software
Customize software settings
Uninstall unused software
Troubleshoot issues and provide resolutions
Additional responsibilities :
Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
Act as the liaison between Zones’ team and the customer.
Follow specific instructions provided by the customer
Maintain a clean work environment.
Other duties as assigned.
What you'll bring to the table:
High School diploma or equivalent
Associates degree and/or 2+ years experience with PC systems, related peripherals and common software programs and Windows Operating Systems.
Experience imaging machines with SCCM.
Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
Demonstrate active listening skills with ability to act with sensitivity and empathize with customer's situation.
Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer
Ability to lift 50 lb
Zones offers a comprehensive Benefits package While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.