Front Office Manager

We are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team at Oaks Wellington Hotel.  Join a Great Team From $70 NZD PAGreat Team Member Discounts on Offer Key Responsibilities Include:Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.Meeting guests and customers when they arrive and ensure they are settled in their roomsMaintaining professional, open and honest communication to assist guests and make accurate bookingsGuide & support the team in providing outstanding guest welcoming and experiences.Ensuring that all daily tasks are completed accurately and in a timely mannerResolve & respond to guest complaints in a timely and professional manner. Maintain accurate guest accounts and assist with daily reportingEffectively manage team roster to meet budgets.Support Hotel Manager with recruitment