Account Manager (SaaS)

 Manage and nurture existing client relationships to ensure high satisfaction and retentionDevelop and implement strategic account plans to drive growth and maximize client valueCollaborate with internal teams (e.g., sales, product, support) to ensure seamless client experiencesIdentify and pursue upselling and cross-selling opportunities within your account portfolioMonitor and report on key account performance metrics and client health indicatorsConduct regular client meetings, product demonstrations, and business reviewsProactively address client concerns and escalate issues when necessaryStay up-to-date with industry trends and product developments to provide valuable insights to clients