Client Service Associate

Job DescriptionWe are seeking a professional and detail-oriented Client Service Associate to join our dynamic team. This role serves as the first point of contact for our clients and is instrumental in providing seamless support throughout the customer journey. If you are passionate about delivering high-quality service, solving problems efficiently, and contributing to a growing organization, we would love to hear from you.ResponsibilitiesAct as a primary liaison between clients and the companyAssist with onboarding new clients and managing client recordsCoordinate meetings, prepare documentation, and follow up on requestsRespond to client inquiries in a timely and professional mannerSupport internal teams with client-related communications and updatesEnsure client satisfaction through effective service and consistent follow-upMaintain accurate and confidential documentation of all client interactionsIdentify opportunities to improve client experience and service delivery