Spa Maintenance Technician
Contract Part-Time
Responsibilities include, but are not limited to, all maintenance of facilities including hot tubs, grounds, and back of house operations. The successful Facilities Technician will be a self-starter with exceptional multitasking skills, and be willing to work as part of a team in a fast-paced environment while maintaining a positive and professional attitude.
Essential Duties
Perform daily maintenance of facilities and hot tub equipment including testing and cleaning
Perform duties to troubleshoot and maintain hot tubs and private soak and sauna suites
Perform scheduled maintenance and repairs and occasionally provide emergency/unscheduled repairs
Diagnose problems, replace, or repair parts, test and make adjustments
Assist with performing regular preventive maintenance on an as needed basis
Maintain detailed records of service performed on all hot tubs and facilities
Responsible for recording and keeping logs of the pH levels in each hot tub
Other Duties
Provide superior customer service while encompassing The Remedy brand standards
Exhibit time management skills and ability to self-start, possess the ability to prioritize tasks
Possess an unflappable demeanor in time of high-stress and chaos
Display a genuine team spirit and flexible attitude
Be able to work scheduled shifts
Be available to work nights, weekends, and some holidays
Communicate with all co-workers and guests in a friendly, professional manner
Complete side work and closing duties directed by co-workers or managers
Be positive, outgoing and energetic
Attend all meetings and training required of your department or company in general
Check email and #slack regularly, participate in discussions, and help find solutions
Adhere to all policies and procedures expected The Remedy staff
Adhere to any and all protocol changes issued by management
DESIRED EXPERIENCE & SKILLS
Previous experience in a similar role
Working knowledge of hot tub and spa systems a plus
Proficiency in technology such as cell phones and basic computer skills
Ability to work autonomously or as part of a team
Ability to lift 75 lbs. and be active for up to 85% of the workday