Job Overview:
We are seeking a friendly, organized, and dedicated Front Office Staff member to join our team at a busy Urgent Care clinic. As the first point of contact for our patients, you will play a key role in providing exceptional customer service and ensuring a smooth, efficient experience from the moment they walk through our doors. The hours are Friday 8-6, Saturday 10-4 and Sunday 10-2.
Key Responsibilities:
Greet and check-in patients in a welcoming, professional manner.
Answer phone calls, schedule appointments, and assist with inquiries.
Verify patient insurance information and process payments.
Maintain accurate patient records and input data into the system.
Handle medical records and ensure confidentiality in accordance with HIPAA guidelines.
Coordinate with medical and support staff to ensure a seamless flow of patient care.
Assist with various administrative tasks as needed, including filing, faxing, and responding to emails.
Ensure the front office is clean, organized, and ready for patient intake.
Qualifications:
Previous experience in a medical office, urgent care, or healthcare setting preferred, but not required. We will train the right person.
Strong customer service skills and ability to handle patient inquiries with professionalism and empathy.
Proficient in Microsoft Office and electronic health record (EHR) systems (experience with [insert EHR system] is a plus).
Knowledge of insurance verification, billing, and scheduling procedures is desirable.
Excellent communication skills and ability to multitask in a fast-paced environment.
Ability to work as part of a team and maintain a positive attitude.
What We Offer:
Competitive hourly wage.
Opportunities for professional development and growth.
A supportive, team-oriented work environment.
Why Join Us? If you're passionate about healthcare and want to be part of a dedicated team that makes a real impact in the community, this is the opportunity for you! Our urgent care clinic provides fast, compassionate care, and we’re looking for a motivated individual to help us provide top-notch service to our patients.
Looking for a part time dependable front office for Friday, Saturday and Sunday hours at Urgent Care. No experience necessary, but helpful. Will train the right person. Please submit your resume for consideration. We are open Fridays 8-6, Saturday 10-4 and Sunday 10-2.